The scope of our sales and technical expertise spans most segments in the communications industry:

• Local Service to Long Distance
• Large Business to Consumer Markets
• Mainframe or PC
• Copper Pair to Wireless Technology
• Low Voltage to Utility Line Workers

We frequently satisfy unique business needs but most requests fit these categories:

• Professional Services: A&A Services provides tasks, management and consultative contract employees for information technology, central office and outside plant engineering, line and switch translations, system administration, property and inventory management, regulatory and other line, staff and technical functions.

• Training Delivery and Course Development: Our Educational Services Division provides skilled instructors for training, customer service, billing and collections, outside plant engineering, circuit provisioning, installation and maintenance.  We provide facilitators and instructors to train employees in sales soft skills, safety, leadership and personal growth and development courses.

A&A Services has a significant catalog of proprietary courseware available for delivery on a contract basis or for purchase under a licensing agreement.  Our curriculum runs the gamut from sales acquisition workshops to "hands-on" training in pole climbing, cable and fiber splicing, etc.  

Frequently A&A course developers and instructors are also Subject Matter Experts. This "value add" enhances the quality of courseware and training experience you receive.

• Consulting: A&A’s Subject Matter Experts are invaluable in analyzing business problems and working with client organizations to define and implement cost-effective solutions.
  
  
• Recruiting:  Competitive Resources Group, Inc. (CRG) is A&A Services recruiting and personnel placement division.  In addition to providing "traditional" recruiting services, CRG specializes in matching collegiate athletes having solid academic backgrounds with companies needing either entry level or seasoned management employees.  Information is available at www.crgcoach.com.